{"id":5011,"date":"2023-10-25T14:11:01","date_gmt":"2023-10-25T14:11:01","guid":{"rendered":"https:\/\/www.lareussiteinfo.com\/?p=5011"},"modified":"2023-10-25T14:11:01","modified_gmt":"2023-10-25T14:11:01","slug":"optimiser-sa-communication-manageriale","status":"publish","type":"post","link":"https:\/\/www.reussiteinfo.com\/index.php\/2023\/10\/25\/optimiser-sa-communication-manageriale\/","title":{"rendered":"Optimiser sa communication manag\u00e9riale"},"content":{"rendered":"\n

Une bonne communication est la cl\u00e9 d\u2019un management actif, r\u00e9ussi, efficace. Pour exceller en management il faut n\u00e9cessairement ma\u00eetriser l\u2019art de bien communiquer. Travailler son \u00e9coute, mobiliser et animer son \u00e9quipe, ou encore organiser des temps d\u2019\u00e9changes formels et informels sont autant de solutions pour optimiser sa communication manag\u00e9riale. Voici quelques cl\u00e9s qui vous permettront de comprendre en quoi la communication est si importante dans la fonction manag\u00e9riale et surtout comment l\u2019optimiser pour en faire un outil de performance manag\u00e9riale.<\/p>\n\n\n\n

Mieux communiquer pour mieux manager : en quoi est-ce important ?<\/strong><\/p>\n\n\n\n

La communication est l\u2019une des composantes principales de la fonction manag\u00e9riale. Un bon manager est souvent aussi un tr\u00e8s bon communiquant. Or ma\u00eetriser l\u2019art de communiquer n\u2019est pas chose facile. Certains y prennent beaucoup de plaisir et pour d\u2019autres, communiquer est une v\u00e9ritable contrainte.<\/p>\n\n\n\n

Il est capital de faire passer le bon message, au bon moment et en utilisant le bon canal de communication. Une bonne communication permet de donner du sens aux d\u00e9cisions qui sont prises par la direction. Elle permet de motiver, de bien g\u00e9rer les conflits, de convaincre, etc\u2026 Les vertus sont nombreuses mais les pi\u00e8ges aussi.<\/p>\n\n\n\n

Le manager est l\u2019\u00e9metteur d\u2019un message mais il doit \u00e9galement s\u2019assurer de la bonne r\u00e9ception de ce dernier par ses \u00e9quipes. Il doit \u00eatre vigilant face aux interpr\u00e9tations, aux incompr\u00e9hensions et parfois m\u00eame aux d\u00e9tournements du sens profond de ce qui a \u00e9t\u00e9 dit.<\/p>\n\n\n\n

LES DIFF\u00c9RENTS TYPES DE COMMUNICATION ET LEURS POIDS DANS LE MESSAGE V\u00c9HICUL\u00c9 ENTRE DEUX INTERLOCUTEURS.<\/strong><\/p>\n\n\n\n

Il existe trois grandes cat\u00e9gories de communication :<\/p>\n\n\n\n

La communication verbale:<\/strong><\/p>\n\n\n\n

Ce sont les mots que nous utilisons. Il faut \u00eatre vigilant sur le choix des mots afin d\u2019optimiser les chances d\u2019\u00eatre bien compris mais aussi \u00e9viter \u00e0 tout prix de choquer et donc d\u2019\u00eatre rejet\u00e9. Toutefois cette communication n\u2019est pas la plus importante car parmi les 3 cat\u00e9gories de communication c\u2019est celle qui v\u00e9hicule le moins d\u2019information dans un \u00e9change interpersonnel.<\/p>\n\n\n\n

La communication visuelle (qui fait partie de la communication non verbale) :<\/strong><\/p>\n\n\n\n

Elle correspond aux gestes, aux attitudes, aux comportements de l\u2019individu. Cette communication v\u00e9hicule beaucoup d\u2019informations et il est par cons\u00e9quent fort utile, quand on est manager, d\u2019\u00eatre concentr\u00e9 dans l\u2019observation de son interlocuteur car cela va nous permettre d\u2019en savoir plus sur ce qu\u2019il pense et ressent r\u00e9ellement.<\/p>\n\n\n\n

La communication paraverbale (qui fait \u00e9galement partie de la communication non verbale) :<\/strong><\/p>\n\n\n\n

Elle correspond \u00e0 la voix : l\u2019intonation, le d\u00e9bit, la force, etc\u2026 Par son interm\u00e9diaire nous v\u00e9hiculons \u00e9galement beaucoup d\u2019informations. Car rien qu\u2019au son de la voix d\u2019une personne que l\u2019on conna\u00eet bien on sait si elle va bien ou pas. Dans tout \u00e9change interpersonnel, le manager devra donc \u00eatre attentif \u00e0 la voix de son interlocuteur.<\/p>\n\n\n\n

D\u2019apr\u00e8s une \u00e9tude scientifique, 93% du message passe par l\u2019interm\u00e9diaire de la communication non verbale (communication visuelle + paraverbale) et seulement 7% du message par l\u2019interm\u00e9diaire de la communication verbale ! M\u00eame si cette \u00e9tude a \u00e9t\u00e9 contest\u00e9e et que ces pourcentages peuvent \u00eatre nuanc\u00e9s, les ordres de grandeur sont quant eux incontestables.<\/p>\n\n\n\n

En d’autres termes, cela veut donc dire qu\u2019il faut privil\u00e9gier les communications en face \u00e0 face, car elles nous permettront de capter beaucoup plus d\u2019informations (le manager constatera plus ais\u00e9ment si le message est bien pass\u00e9, s\u2019il a \u00e9t\u00e9 compris et s\u2019il a suscit\u00e9 de l\u2019insatisfaction).<\/p>\n\n\n\n

Fr\u00e9d\u00e9ric VEDRAL<\/h1>\n\n\n\n

D\u00e9veloppeur de comp\u00e9tences \ud83d\ude80<\/h2>\n\n\n\n

Metz et p\u00e9riph\u00e9rie<\/h3>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Une bonne communication est la cl\u00e9 d\u2019un management actif, r\u00e9ussi, efficace. Pour exceller en management il faut n\u00e9cessairement ma\u00eetriser l\u2019art<\/p>\n","protected":false},"author":1,"featured_media":5012,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-5011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-avis-dexpert"],"yoast_head":"\nOptimiser sa communication manag\u00e9riale - REUSSITE INFO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reussiteinfo.com\/index.php\/2023\/10\/25\/optimiser-sa-communication-manageriale\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Optimiser sa communication manag\u00e9riale - REUSSITE INFO\" \/>\n<meta property=\"og:description\" content=\"Une bonne communication est la cl\u00e9 d\u2019un management actif, r\u00e9ussi, efficace. 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